1. Any article or parcel which has been lost through a pause beyond
control (force majeure),
2. Any article or parcel which the post office cannot account for in
consequence of the lost of official documents through a cause beyond
3. Any article or parcel confiscated under the internal legislation of the
country to which is address’
4. Any article or parcel that has been confiscated or destroyed due to the
contents of the parcel,
5. Any article or parcel of which a claim has not been maid within 8 weeks
6. Indirect or consequential losses, and
7. Delay in delivery.
Under the international agreements the right to claim compensation if
The sender has a sole right to compensation which ceases when the parcel is
delivered to the addressee.
The addressee has sole right to claim for compensation after accepting the
delivery of the parcel.
Either the sender or addressee may waive the the sole right to claim to the
other or a third party.
If the addressee wishes to make a claim, he/she must notify the local post
office immediately. the parcel, including the wrapping and packaging must be
taken to the office for inspection. if the requirements are not observed,
the local post office authorities may refuse to consider any compensation
If the addressee waives compensation to the sender, Australia post will not
pay compensation unless the addressee has complied with the requirements
referred to in the preceding paragraph.
Total Safety Signs recommends you that you notify these requirements to the
Claims are not valid unless they are made within 8 weeks from the despatch
Claim forms are available at your local post office.
NOTE: INFORMATION PERTAINING TO PROHIBITIONS, RESTRICTIONS, MAXIMUM
QUANTITIES ALLOWABLE AND SPECIAL INSTRUCTIONS SUCH AS EXPORT PERMITS, IMPORT
CHARGES ETC FOR EACH COUNTRY IS AVAILABLE UPON REQUEST.